AIIM IQ0-100 Exam
Certified Information Professional Examination (Page 3 )

Updated On: 9-Feb-2026

An organization has just released a new. completely redesigned website. The website bounce rate has increased by 20 percent over the previous site's. The website manager suspects the issue results from confusion caused by the new website's structure, layout and/or visual cues. The best recommendation is to start investigating by doing

  1. A/B testing.
  2. Multivariate testing.
  3. Usability testing,
  4. Conversion testing.

Answer(s): C



A statement of work (SOW) for an information management project is intended to

  1. Define the scope of the project,
  2. Provide project reporting.
  3. Identify return on investment.
  4. Identify what is to be delivered.

Answer(s): A,D



The purpose of conducting a knowledge audit is to (Choose 2)

  1. Identify knowledge assets, resources, and locations,
  2. Resolve organizational and cultural knowledge issues,
  3. Develop enhanced knowledge management solutions,
  4. Determine the organization's knowledge needs.

Answer(s): A,D



Metadata types used for information management include which of the following? (Choose 3)

  1. Descriptive
  2. Foundational
  3. Structural
  4. Core
  5. Administrative
  6. Elementary

Answer(s): A,C,E



Which of the following is the best basis for documenting costs and benefits of an Information Management (IM) solution?

  1. Project cost, current storage cost, estimated savings
  2. Business impact, software and project cost, increased revenue
  3. Number of months to realize financial benefits, estimated rate of return
  4. Payback period, net present value, internal rate of return

Answer(s): D






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