The first step of preparing others for change is what?
Answer(s): A
The FIRST step is to communicate to the users directly
According to Davenport and Short which of the following is NOT a major process dimension?
Answer(s): B
3 major process dimensions Davenport and Short1. Entities2. Process objects3. Process actMties
The cost of goods forecast to be sold in the next 3 months equal $1,200,000, and the average projected inventory is $600,000. What is the projected stock turns?
Stock turns = Projected annual cost of goods so|d/ average inventory=(1200000*4)/600000
Which of the following are phases of changeI) Actioning the planII) Systemizing ChangeIII Gain approval from CEO
Answer(s): C
The phases of changes include1. Identify the project2. Plan the project3. Action the plan4. Implementation5. Reorganizing to the new6. Systemizing the change7. Closure
According to Kapp, what is the first level of training evaluation?
According to Kapp, the first level of training evaluation is to survey after training. These are the 4 levels of training evaluation.1. Survey after training. How did it go?2. Test or demonstration of the skill3. Evaluation checks to ensure student is using the skills learned in training4. Bottom line impact of training reviewed
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