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Apple 9L0-012 Exam
Mac Service Certification Exam

Updated On: 7-Feb-2026
QUESTION: 1
Which of the following statements is true about Fusion Drive?

A. No special setup or configuration is required to use Fusion Drive.
B. Fusion Drive is not compatible with Time Machine.
C. Recovery HD is not supported on a Fusion Drive.
D. A user is able to specify data placement.

Answer(s): A

QUESTION: 2
When configuring an ESD-compliant work area and using an ESD wrist strap, ensure that the
metal section or hooks on the strap interior are touching your skin. What else should you verify
to ensure that the ESD-compliant work area is properly configured?

A. The wrist strap cable does not touch an embedded battery.
B. The wrist strap is in close proximity to the antistatic resistor.
C. the strap cable is connected to the ESD mat or grounded connector.
D. You have fully discharged any static electricity by touching the metal frame of the device you
are servicing.

Answer(s): B

QUESTION: 3
Which two components inside an iMac are energized if the computer is plugged in, even when
the computer is turned off? SELECT TWO.

A. Logic board
B. Hard drive
C. Memory
D. Speakers
E. Power supply
F. LCD

Answer(s): E, F
QUESTION: 4
Which section of Apple Service Guide contains a diagram for symptoms related to logic board
connectors?

A. Quick Checks
B. Block Diagram
C. Exploded View
D. Functional Overview

Answer(s): D
Reference:
http://tim.id.au/laptops/apple/macbook/mbp15_mid2010.pdf(functional overview)

QUESTION: 5
According to the Apple Troubleshooting theory, at what stage should you run a diagnostic?
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