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Apple Apple-Device-Support Exam
Apple Device Support (SUP-2024) (Page 7 )

Updated On: 9-Feb-2026
Page 4 of 21
PDF with 216 Questions

Which two types of Activation Lock are available to organizations?

  1. Individual-linked
  2. Device-linked
  3. User-linked
  4. Personal
  5. Organization

Answer(s): B,E



Which action in Apple Configurator for Mac should you select to retain user data (if recoverable) if iPhone or iPad devices are unresponsive or in recovery mode?

  1. Restore
  2. Revive
  3. Update
  4. Erase all Content and Settings

Answer(s): B



DRAG DROP (Drag and Drop is not supported)
Match the Apple Configurator actions on the left to the descriptions on the right by dragging the responses to the correct target areas. Responses may be used once, more than once, or not at all.

  1. See Explanation section for answer.

Answer(s): A

Explanation:





What happens when you restore a Mac with Apple silicon with Apple Configurator?

  1. It updates the firmware and recoveryOS, and erases and installs macOS.
  2. It restores the system state from before a corrupted battery drain.
  3. It recovers data from a Time Machine snapshot on the internal storage.
  4. It forces the Mac to perform any pending software updates.

Answer(s): A



Which setting should you check to find out if ACME manages her iPhone?

  1. Privacy & Security > Device Management
  2. Control Center > Device Profile
  3. General > Software Update
  4. General > VPN & Device Management
  5. General > Profile & Device Management

Answer(s): D






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