Free Apple-Device-Support Exam Braindumps
Apple Device Support Questions 49–56 (page: 8)

Updated On: 6-Apr-2026

Which event can automatically send Mac analytics information to Apple?

  1. System Diagnostics starts.
  2. An app fails to get data from another app.
  3. An app tries to get data that Privacy & Security settings protect.
  4. A system error occurs that causes your Mac to restart.

Answer(s): D



What can you monitor using the Activity Monitor icon in the Dock?

  1. Storage Utilization
  2. Wi-Fi Connections
  3. Network Usage
  4. Hardware Connections

Answer(s): C



A user connected their Mac to an airport lounge's Wi-Fi, but they dismissed the sign-in dialog. They can't use the internet. Which steps should you tell them to complete so they can use the internet?

  1. Open captive.apple.com in a browser to bring up the dialog.
  2. Ask the MDM administrator to provide a Wi-Fi profile for the airport lounge's Wi-Fi.
  3. Go to System Settings > Wi-Fi, click Details, then turn off "Limit IP address tracking".
  4. Go to System Settings > Wi-Fi, click Details, then set "Private Wi-Fi address" to Fixed.

Answer(s): A



You try to start a Mac in macOS Recovery. The Mac has FileVault turned on. Which additional step or steps must you complete to access macOS Recovery?

  1. Mount the volume in Disk Utility, and enter the administrator password.
  2. Select an administrator, then provide the account password.
  3. Enter the administrator's six-digit MFA code after it arrives.
  4. Enter the administrator's Recovery Lock password.

Answer(s): B



A user created an encrypted backup of their iPhone on a Mac. Because they forgot the backup password, they can't restore the encrypted backup. What must the user do to create a new encrypted backup with a new password?

  1. Use the Reset All Settings option in Settings.
  2. Create a new encrypted backup on a different Mac.
  3. Use the Reset Network Settings option in Settings.
  4. Restart their iPhone and reconnect it to the Mac.

Answer(s): A



A user began an AirDrop transfer. The user left before the transfer completed. What change can you make in Settings so future transfers can complete?

  1. Go to General > AirDrop, then turn on Use Cellular (or Mobile) Data.
  2. Go to General > AirPlay & Continuity, then turn on Handoff.
  3. Go to General > AirDrop, then turn on Bringing Devices Together.
  4. Go to VPN > Disconnect, then restart the transfer.

Answer(s): A



How do you view details about your Wi-Fi connection on a Mac?

  1. Option-click the Wi-Fi status menu in the menu bar.
  2. Option-click the Wi-Fi status in System Settings > Network.
  3. Control-click the Wi-Fi status menu in the menu bar.
  4. Control-click the Wi-Fi status in System Settings > Network.

Answer(s): A



A user wants to use AirDrop to send items. What is a reason a user can't use AirDrop?

  1. They turned off Bluetooth.
  2. They didn't install AirDrop.
  3. They turned on Handoff.
  4. They turned off Personal Hot-spot.

Answer(s): A



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