Free MAC-16A Exam Braindumps
ACMT 2016 Mac Service Certification Exam Questions 11–15 (page: 4)

Updated On: 9-Feb-2026

Your customer asks, "What version of OS X do I have to have installed on my older Mac so I can download OS X Yosemite from the App Store?" Which of the following is the correct response?

  1. "To download OS X Yosemite from the App Store, you will need to have Mac OS X Snow Leopard v10.6.8 or newer installed."
  2. "To install OS X Yosemite, you will need to download a version of Mac App Store that will run on any version of OS X."
  3. "To download OS X Yosemite, you will need to have OS X Mountain Lion v10.8 installed and App Store running."
  4. "To update to OS X Yosemite, you need to have Mac OS X Leopard v10.5.2 or later already installed on your Macs."

Answer(s): A



Which of the following statements about Guest accounts are true? SELECT THREE.

  1. Logging out of the Guest User temporarily saves files to the /Users/Guest.
  2. Logging out of the Guest User deletes the Guest User home folder.
  3. Parental Controls cannot be used on a Guest account.
  4. When FileVault is enabled, the Guest account is limited to the system's default apps.
  5. The Guest account allows others to use the computer temporarily without needing a password.
  6. All features of iCIoud are disabled in the Guest account.
  7. Guest Users cannot make changes to other user accounts, computer settings, or log in remotely.

Answer(s): B,E,G



William is managing systems running OS X at his company. He is distributing a PNG file that is to be used on these company systems as the desktop picture whenever a user logs in. The picture needs to be available to all user accounts set up on each system. In which of the following folders would the PNG file need to be stored on each system?

  1. /Library/Desktop Pictures
  2. /System/Library/Desktop Pictures
  3. /System/Desktop Pictures
  4. /Library/Desktop Pictures

Answer(s): D



Where can a user disable the automatic login of a user account?

  1. System Preferences > Users & Groups > Login Options
  2. System Preferences > Security & Privacy > General
  3. System Preferences > Security & Privacy > Privacy
  4. System Preferences > Users & Groups > Login Items

Answer(s): A



Adam has a MacBook Pro (Retina, 15-inch, Late 2013) that he uses for video editing and graphic design. He explains that after about an hour of use, the machine seems to operate more slowly. The issue gets worse as time goes on until he has to restart the machine. After you ask some probing questions, which of the following tools or techniques would be best to further evaluate the issue?

  1. Single-user mode
  2. Verbose mode
  3. Console
  4. Activity Monitor
  5. Disk Utility

Answer(s): D,E



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