Apple MAC-16A Exam
ACMT 2016 Mac Service Certification Exam (Page 5 )

Updated On: 12-Jan-2026

Select the tools used to view the number of attached hard disks, volumes, and types. SELECT TWO.

  1. Apple Diagnostics
  2. Console
  3. System Information
  4. Recovery Disk Assistant
  5. Disk Utility

Answer(s): C,E



A user moves a file into a folder named "my stuff" and sees this message:
"You can put items into "my stuff," but you won't be able to see them. Do you want to continue? Other users with sufficient permissions will be able to use the items."
Which of the following states has the user's folder permissions for "my stuff" been set to?

  1. Read only
  2. Write only
  3. Read & Write
  4. Execute only

Answer(s): B



Lucy, the Family Organizer, has turned off Family Sharing. Which group purchases do previous group members still have access to?

  1. All group member purchases can still be accessed.
  2. Only free purchases can be accessed.
  3. No content downloaded while part of a family group can be accessed.
  4. All content can be accessed because previous group members are instantly charged for all purchase.
  5. Purchases that each member paid for themselves with gift or store credit, and purchases they initiated can be accessed.

Answer(s): C



Joseph enabled FileVault 2. He then forgot the administrator password. How can you help Joseph?

  1. Ask Joseph to startup from OS X Recovery and choose.
  2. Have Joseph startup from OS X Recovery and open the Firmware Password utility
  3. Explain to Joseph that he can unlock the disk using the recovery key created when FileVault 2 was enabled.
  4. Help Joseph erase the hard disk and reinstall OS X and forgotten.

Answer(s): B



Brandon is returning to iPhone after trying a competitor's smart phone. He cannot remember the Apple ID he previously used for Apple services. How do you help?

  1. Create a new Apple ID at appleid.apple.com.
  2. Send an email to iforgot.apple.com.
  3. Click Find your Apple ID on appleid.apple.com.
  4. Answer the security questions on.

Answer(s): B



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