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Certified Employment Support Professional Questions 31–35 (page: 8)

Updated On: 10-Feb-2026

While attending a local Chamber of Commerce event, an employment support professional finds out about an upcoming job fair and plans to bring a job-seeker. This activity is an example of:

  1. networking
  2. discovery
  3. community integration
  4. peer group

Answer(s): A



The job seeker with whom you are working is a female who has a cognitive disability. She prefers to interact with customers in a temperature-controlled environment and does not want to work when it is dark outside.
Which of the following jobs would be the BEST fit?

  1. Preparing food during morning hours
  2. Assisting customers at a plant nursery during the afternoon
  3. Filing and scanning documents in an office during lunch hours
  4. Cashiering at a retail store during the early afternoon

Answer(s): D



Which of the following is a reasonable accommodation to support an employee with a disability in the workplace?

  1. Transportation to and from the workplace
  2. Longer time provided to complete mandatory training
  3. Assistance from another employee to complete essential functions
  4. Request to omit typing for a data entry position

Answer(s): B



You are meeting for the first time with a 45-year-old male who is considering employment after many years of mental health treatment.
Which of the following is the BEST way to know more about him in order to tailor services to meet his needs?

  1. Ask family and clinicians who know him well lo inform you about what he has been able lo do in the past and what they think he can do now
  2. Ask him directly about his background and desire for services.
  3. place him in a job now to determine his capabilities.
  4. Read his case file, because people who have known him probably have written about him. and the file will contain many of the answers you need.

Answer(s): B



You are doing job site training with a woman who has a traumatic brain injury. This is her first week on the job, and she is having difficulty keeping up with the production standard. She is entering database information and must complete a specific number of forms in a 1-hour period.
What should you do to address this issue?

  1. Collect data on how many forms she enters per hour to establish a baseline comparison of her performance to the job site's production standard.
  2. Continue your training program as designed, since this is only the first week of training.
  3. Ask the employer for an accommodation and negotiate a lower production rate for the worker.
  4. Assure the employer that you will get the work done by completing some of the data entry yourself until she learns the job and her production increases.

Answer(s): A



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