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The existence of a quality control manual at your key supplier means

  1. That a quality system has been developed.
  2. That a quality system has been implemented.
  3. That the firm is quality conscious.
  4. That the firm is a certified supplier.

Answer(s): A



A quality control program is considered to be

  1. A collection of quality control procedures and guidelines.
  2. A step by step listing of all quality control check points.
  3. A summary of company quality control policies.
  4. A system of activities to provide quality of products and service.

Answer(s): D



An audit will be viewed as a constructive service to the function which is audited when it

  1. Is conducted by nontechnical auditors.
  2. Proposes corrective action for each item uncovered.
  3. Furnishes enough detailed facts so the necessary action can be determined.
  4. Is general enough to permit managerial intervention.

Answer(s): C



The term "quality audit" can refer to the appraisal of the quality system of

I). An entire plant or company.
II). One product.
III). One major quality activity.

  1. I only
  2. I, II and III
  3. II and III only
  4. I and III only

Answer(s): B






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