Customers make a purchase decision based on a number of factors. In Lean Six Sigma we refer to these decision points as CTQ's or as ____________________.
Answer(s): A
Cost of Poor Quality (COPQ) can be classified as Tangible (Visible) Costs and Hidden Costs.
An employee of ACME Corporation noticed that every loan application that gets approved is copied four times and is stored in different locations in the company for no apparent reason. This would be an example of __________________.
The 80:20 rule is associated with which of these tools?
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Blue Walker Commented on November 22, 2015 Purchased study materials, hopefully they will aid in my exam prep. I will update after sitting the exam. UNITED STATES
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