Free ATD CPTD Exam Questions (page: 7)

[Organizational Capability]
Which is the most important reason for a talent development (TD) professional to complete a business ecosystem analysis?

  1. To develop a strategic plan that is aligned with the current business goals and values
  2. To identify the strengths, weaknesses, opportunities, and threats to the business
  3. To understand the role government, competitors, adjacent markets, and customers play in the business
  4. To be able to prepare the budget for the TD department

Answer(s): C



[Professional Capability]
A talent development (TD) professional has been asked to present new call center techniques to a customer service group. During a break, a participant says theinformation is being presented too quickly for the group to understand.
Which technique should the TD professional use to monitor the situation and modify the training?

  1. Express the need for follow-up training to the manager
  2. Condense the material and only present the basic techniques
  3. Scan for audience learning reactions and adjust accordingly
  4. Administer a quiz to evaluate group knowledge of the techniques

Answer(s): C



[Personal Capability]
Which is the most effective way for a facilitator to incorporate adult learners' previous experience?

  1. Invite discussions on the content
  2. Utilize case studies detailing typical experiences
  3. Link objectives to internal motivators
  4. Provide significant practice with feedback

Answer(s): A



[Organizational Capability]
A talent development professional is planning a company-wide volunteer day event. One of the risk factors identified is the possibility that too few volunteers will participate.
What are the two primary considerations in evaluating this risk?

  1. Who can help mitigate the risk and will they accept full responsibility?
  2. Is it reasonable to accept this particular risk, and if so, how can it be prevented?
  3. Can the risk be prevented, and what should be done if it occurs anyway?
  4. How likely it is that this particular risk will occur and what is the impact if it does occur?

Answer(s): D



[Organizational Capability]
A talent development (TD) professional is starting to plan an organizational development strategy.
Which task should the TD professional perform first?

  1. Define the goals of the strategy
  2. Determine the scope of the learning plan
  3. Make an itemized budget
  4. Specify the skills that will be developed by the participants

Answer(s): A



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