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Calls into an Avaya IP Office hunt group are queuing, but the hunt group callers are not getting the queuing messages.

Which feature would you check?

  1. Enable Normalize Queue Length
  2. Enable Announcements
  3. Enable Queue Security
  4. Enable Calls in Queue Transfer

Answer(s): B

Explanation:

To check why the hunt group callers are not getting the queuing messages, you should check the Enable Announcements feature. The Enable Announcements feature allows you to configure the queuing messages that callers hear when they are queuing for a hunt group. If this feature is not enabled, callers will not hear any queuing messages and will not be aware that their call is queuing.


Reference:

Avaya IP Office (https://www.avaya.com/en/solutions/ip-office/). Avaya IP Office Hunt Groups (https://www.avaya.com/en/solutions/ip-office/hunt-groups/).



After the installation of Avaya Equinox Client on a User's Computer has been completed, which User Information is needed when the client is configured manually?

  1. The User's Name and Login Code
  2. The User's Name and Password
  3. The User's Extension and Password
  4. The User's Extension and Login Code

Answer(s): B

Explanation:

After the installation of Avaya Equinox Client on a User's Computer has been completed, the User's

Name and Password are needed when the client is configured manually. The User's Name is the name or alias that the user will use to log into the client, and the Password is a secure passphrase that will be used for authentication. The User's Extension and Login Code are not needed when configuring the Equinox Client manually.


Reference:

Avaya Equinox Client (https://www.avaya.com/en/solutions/equinox-client/).



On an Avaya IP Office solution, which account provides access to administer Voicemail Pro and one-

X® Portal?

  1. Security
  2. Administrator
  3. Root
  4. System

Answer(s): B

Explanation:

On an Avaya IP Office solution, the Administrator account provides access to administer Voicemail Pro and one-X® Portal. The Administrator account is an account with full access to the system, allowing it to make changes to the system configuration and settings, including Voicemail Pro and one-X® Portal. The Security, Root, and System accounts do not provide access to administer Voicemail Pro and one-X® Portal.


Reference:

Avaya IP Office (https://www.avaya.com/en/solutions/ip-office/). Avaya IP Office Voicemail Pro (https://www.avaya.com/en/solutions/ip-office/voicemail-pro/). Avaya one-X® Portal (https://www.avaya.com/en/solutions/one-x-portal/).



On an Avaya IP Office solution, which feature can release resources by letting a call use the IP network when calling from one site to another?

  1. Loop Start
  2. Allow Direct Media Path
  3. Silence Compression
  4. H323

Answer(s): B

Explanation:

On an Avaya IP Office solution, the Allow Direct Media Path feature can release resources by letting a call use the IP network when calling from one site to another. The Allow Direct Media Path feature allows calls to establish a direct connection between the two endpoints of the call, bypassing the IP Office system. This helps reduce the load on the system and allows for efficient use of resources. The Loop Start, Silence Compression, and H323 features do not release resources by letting a call use the IP network when calling from one site to another.


Reference:

Avaya IP Office (https://www.avaya.com/en/solutions/ip-office/). Avaya IP Office Allow Direct Media Path (https://www.avaya.com/en/solutions/ip-office/allow-direct- media-path/).






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