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Avaya IP Office Platform Basic Integration and Configuration Questions 16–20 (page: 5)

Updated On: 9-Feb-2026

During an Avaya IP Office Installation, how is an Auto Attendant tested?

  1. Dial the default Short Code *91#
  2. Call the Voicemail Start Code *77
  3. Call the Voicemail Announcement Code *8101
  4. Create and dial a new Auto Attendant Short Code

Answer(s): B

Explanation:

During an Avaya IP Office Installation, an Auto Attendant can be tested by calling the Voicemail Start Code *77. This will launch the Auto Attendant and allow you to test it to make sure it is working correctly. Dialing the default Short Code *91#, the Voicemail Announcement Code *8101, or creating and dialing a new Auto Attendant Short Code will not launch the Auto Attendant and will not allow you to test it.


Reference:

Avaya IP Office (https://www.avaya.com/en/solutions/ip-office/). Avaya IP Office Voicemail Pro (https://www.avaya.com/en/solutions/ip-office/voicemail-pro/).


https://www.manualslib.com/manual/536664/Avaya-Ip-Office.html?page=32



Which Voicemail Pro element allows a customer to modify a condition in a call flow without using the Voicemail Pro Client?

  1. Test User Variable Action
  2. Set User Variable Action
  3. Test Condition Action
  4. Test User Action

Answer(s): A

Explanation:

The Test User Variable Action in Voicemail Pro allows a customer to modify a condition in a call flow without using the Voicemail Pro Client. This action tests the value of a user variable and then moves the call flow to the appropriate branch. The Set User Variable Action sets a user variable to a specific value, but it does not modify a condition in the call flow. The Test Condition Action also does not modify a condition in the call flow, but instead tests a condition and then moves the call flow to the appropriate branch. The Test User Action tests the user information and then moves the call flow to the appropriate branch.


Reference:

Avaya IP Office (https://www.avaya.com/en/solutions/ip-office/). Avaya IP Office Voicemail Pro (https://www.avaya.com/en/solutions/ip-office/voicemail-pro/).



When dialing a number on an Avaya IP Office telephone, which dialed number has the highest priority?

  1. User Extension Number
  2. Outgoing Line Group ID
  3. Route ID
  4. System Short Code

Answer(s): A

Explanation:

When dialing a number on an Avaya IP Office telephone, the User Extension Number has the highest priority. This means that if a user dials a number that matches a User Extension Number, the call will be routed to that extension. The Outgoing Line Group ID, Route ID, and System Short Code all have lower priority and will only be used if the user does not enter a valid User Extension Number.


Reference:

Avaya IP Office (https://www.avaya.com/en/solutions/ip-office/).



In an Avaya IP Office deployment, why does the Avaya Equinox® Client require the 46xxsettings.txt file?

  1. The Client does not require the 46xxsettings.txt file to connect to an Avaya IP Office
  2. The Client uses conference settings contained in the 46xxsettings.txt file to connect to an Avaya IP Office
  3. The Client writes SIP values into the 46xxsettings.txt file
  4. The Client connections are logged in the 46xxsettings.txt file

Answer(s): B

Explanation:

The Avaya Equinox® Client requires the 46xxsettings.txt file in an Avaya IP Office deployment to read the SIP values from the file in order to connect to the Avaya IP Office system. These SIP values can include the IP address of the Avaya IP Office system, the SIP port number, and the SIP user name. The Client does not use conference settings contained in the file to connect, nor does it write any SIP values into the file or log connections in the file.


Reference:

Avaya IP Office (https://www.avaya.com/en/solutions/ip-office/). Avaya IP Office Equinox Client (https://www.avaya.com/en/solutions/ip-office/equinox-client/).



With the tool Debug View, you can view the voice mail server activity.
Which statement about the Debug View is true?

  1. It can run somewhere on the network
  2. It must be run on the Voicemail Pro Server
  3. It must be run on the Avaya IP Office Manager PC
  4. It is integrated in Voicemail Pro Client

Answer(s): B

Explanation:

The Debug View tool must be run on the Voicemail Pro Server in order to view the voice mail server activity. Debug View cannot run somewhere on the network, must not be run on the Avaya IP Office Manager PC, and is not integrated in the Voicemail Pro Client.


Reference:

Avaya IP Office (https://www.avaya.com/en/solutions/ip-office/). Avaya IP Office Voicemail Pro (https://www.avaya.com/en/solutions/ip-office/voicemail-pro/).



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