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CERTIFIED REGULATORY COMPLIANCE MANAGER (CRCM) Questions 94–96 (page: 58)

A compliance professional is a member of the task force studying how the bank can reduce customer complaints about holding deposits. One proposed solution involves purchasing an expensive system that will reduce the number of holds placed by evaluating the customer's history and relationship with the bank. Which of the following roles is MOST important for the compliance professional on the task force?

Of the following loans made by a national bank, which loan is NOT covered by the OCC ARM regulation?

Of the following loans made by a national bank, which loan is NOT covered by the OCC ARM regulation?

Of the following loans made by a national bank, which loan is NOT covered by the OCC ARM regulation?

First National Bank is a member of a multibank holding company. The bank makes ARM loans and occasionally purchases ARM loans from its affiliate national and state banks as well as from nonaffiliate banks. Which of the following practices is NOT acceptable under the OCC ARM regulation?