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BCS Practitioner Certificate in Business Analysis Practice 2018 Questions 6–10 (page: 3)

Updated On: 9-Feb-2026

A business analyst has been assigned to help develop a plan for expanding a business that produces software for mobile phones and has interview he managing director to understand his perspective regarding the expansion. The managing director's worldview is as follows:
`'The purpose of our business is to develop and sell software for mobile phones. The expansion will enable us to increase the amount of software we procedure, so we can keep pace with the growing demand of the market for software that is easy to use.'' Which of the following is a 'transformation' for this worldview?

  1. Develop and sell software for mobile phones.
  2. Ensure that software is easy to use
  3. Keep pace with the growing demands of the market.
  4. Increase the amount of software we produce.

Answer(s): D



Marketing is primarily concerned with the 4Ps: product, promotion, price and price. The institute of Analysis (IoA) offers qualification in system analysis. A number of interviews have been held with senior stakeholders, including the marketing Manager. Here are two five of the activities that have been identified by stakeholders:
a) Agree new qualifications.
b) Upgrade the website.
c) Recruit new examiners.
d) Register candidates.
e) Analyze website activity.
Which of these activities would reflect the business perspective of the Marketing Manager of the loA?

  1. b. d and e.
  2. a. b and e
  3. a, c and d
  4. b, c and e

Answer(s): B



A local council has decided to completely redesign the way it provides library lending services: it plans to stop lending books and move towards an entirety online e-book lending model Four activities to be included in the Business Activity Model (BAM) are given below:
a) Lend books
b) Establish licensing arrangements with publishers.
c) Define lending policies
d) Monitor lending usage
What will be the dependencies between these activities on the BAM?

  1. c -- b -- a -- d
  2. d -- c -- a -- b
  3. c -- d -- a -- b
  4. c --- a -- b -- d

Answer(s): A



The following planning activity has been identified in a consensus BAM for a company that makes clothes:
'P4 - Define marketing strategy'
Which of the following is an enabling activity linked to this planning activity?

  1. Monitor sales.
  2. Define sales targets
  3. Advertise clothes
  4. Sell clothes

Answer(s): C



A local council wishes to improve its housing allocation process. The following notes were made by the head of housing about the current process.
Housing application decision are made using a set of criteria based on a range of factors, including the length of time application has been on the waiting list and the number of dependents they have. The criteria by the council housing committee, who meet on a regular basis and seek to ensure that the criteria continue to enable effective housing allocation. Occasionally, legislation ensuring protection for the most vulnerable people in our society can affect the criteria, as can changes issued by central government concerning practical issues, such as building regulations?
Which of the following types(s) of business rule has been described in this extract?

  1. Internal policies and internal procedures.
  2. External constrains and internal policies.
  3. External constraints and external procedures.
  4. Internal procedures.

Answer(s): D



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