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BCS MBP18 Exam
BCS Practitioner Certificate in Modelling Business Processes 2018 (Page 2 )

Updated On: 19-Jan-2026
Page 2 of 9
PDF with 40 Questions

This is a three-task extract from a model of a `Fulfil Order' process:



The steps in the Assemble Order' task are listed below, in the wrong order:

a) Get correct quality of item(S)

b) Select suitable packing materials

c) For each item on pick list

d) Take items to packing table

e) Go to bin location

f) Print picklist

What is the CORRECT order of steps in the Assemble order' task'?

  1. f,c,e,a,d,b
  2. c,a,f,e,b,d
  3. b,f,e,a,d,c
  4. f, e, a, c, b, d

Answer(s): A



A sports club rents out its playing field, the name tor this business process is 'book playing field'. If the playing field is available, the booking is accepted and the following steps are immediately undertaken by a staff member.

1. Details of the booking are recorded on the club's computer system;

2. A new hooking record is created (manual record).

3. The amount of the deposit taken is recorded on the booking record (manual record);

4. The staff member records the booking on a planning chart (manual record),

5. An electronic booking confirmation is automatically sent to the customer,

6. A copy of the booking record is sent to the club manager (manual record)

How SHOULD these steps be reflected on the swimlane for the business process 'book playing field?

  1. Steps 1 and 2 will be in one task, steps 3. 4, 5 and 6 will be shown as separate tasks.
  2. All steps will be shown as separate tasks
  3. All steps will be included within one single task
  4. Steps 1 and 2 will be in one task, steps 3 and 4 will be in a second task, steps 5 and 6 will be in a third task

Answer(s): D



What is NOT clear from the following fragment of a business process model?

  1. The payment is required before the coffee is made.
  2. The initiating business event is Order Coffee.
  3. The cashier instructs the barista.
  4. The barista gives the coffee to the customer

Answer(s): D



ACOMP buys in and then re-bands electronic products for various markets, including selling on to the selling on to other wholesales. It finds that business processes need to be adapted to new circumstances in multiple markets very quickly. Recently, ACOMP has investigated what might help it adjust its internal processes more quickly.

Which of the following would be MOST useful in helping ACOMP achieve this quick adjustment?

  1. Harmon's organizational model.
  2. The POPIT model.
  3. Value chain analysis.
  4. Standardised process modeling notation.

Answer(s): A



Freddie's Sandwich Shop makes sandwiches to order, using the finest locally sourced ingredients.Freddie gets his bread from Country Bakes and the fillings for his sandwiches from Belle View Farms. Freddie's local approach has proved popular and many people now get their lunch from his shop. rather than from a branch of Wholegram Foods, which used to be the town's most popular sandwich shop.

Freddie is expanding his business to provide catering for local organisations and has just won a contract to provide sandwich lunches for UK Systems Limited, the local headquarters of a highly successful computer company.However, Freddie is worried about the poor wheat harvest and the effect this might have on the cost of his bread. He has also heard that UK Systems Limited has lost a valuable contract to an overseas competitor.

In Harmon's organisational model, which of the following would provide inputs to internal processes?

  1. Belle View Farms and concerns about the poor wheat harvest.
  2. Country Bakes andUK Systems Limited
  3. Country Bakes and Wholegrain Foods
  4. Wholegrain Foods and concerns about the poor wheat harvest

Answer(s): D



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