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BlackBerry BCP-220 Exam Questions
BCP-220 Supporting BlackBerry Devices in a BlackBerry Internet Service Environment (Page 12 )

Updated On: 16-Feb-2026
Page 5 of 27
PDF with 128 Questions

A BlackBerry device user is unable to successfully add a contact to the BlackBerry Messenger list. The contact is also a BlackBerry device user. The contact is stuck in the Pending state. Which of the following would cause this problem to occur? (Choose one.)

  1. The BlackBerry device is not provisioned for BlackBerry Instant Messaging
  2. The contact has not accepted the invitation on the BlackBerry device
  3. The user is attempting to add the contact by email address, which is unsupported
  4. Peer-to-Peer encryption has been set on the BlackBerry device, blocking the contact from being added
  5. The user does not have the BlackBerry Internet Browsing Service service book

Answer(s): B



What are two limitations of the BlackBerry Desktop Redirector? (Choose two.)

  1. 15 minute message polling cycle
  2. Requires constant Internet connectivity
  3. Provides no attachment support
  4. Requires a USB connection
  5. Has unencrypted message transmission

Answer(s): B,C



A new BlackBerry device user wants to create a BlackBerry Internet Service account but is unable to locate the Email Settings application on the BlackBerry device. Why is the user unable to locate this application? (Choose one.)

  1. The BlackBerry device has not been registered on the wireless network yet
  2. The BlackBerry device has Email Reconciliation disabled in the Message options
  3. The BlackBerry device has been provisioned for BlackBerry Enterprise Server Plus service
  4. The user has selected the incorrect wireless service provider from the login screen
  5. The user included invalid characters during the password selection

Answer(s): A



What are two purposes of the Reply To field within an integrated email account? (Choose two.)

  1. The email address contained in the Reply To field will be used as the reply address for anyone that receives email messages from this email
    integration.
  2. The email address contained in the Reply To field will be used as the reply address for anyone that receives forwarded email messages from
    this email integration.
  3. The email address contained in the Reply To field will automatically be added to the CC field of any replies sent from this email integration.
  4. The email address contained in the Reply To field will replace the Sent address on any email messages received from this email integration.
  5. The email address contained in the Reply To field will be added as a Favorite to the Reply field when replying to email messages sent to this
    email integration.

Answer(s): A,D



Email messages deleted from an integrated Yahoo! email account are not being removed from the BlackBerry device after being deleted from the Yahoo! web site. What are two possible causes for this issue? (Choose two.)

  1. The check box for "Synchronize deleted items between this mailbox and my device" is not checked
  2. The Wireless Reconcile option on the BlackBerry device is turned off
  3. The Pop Forwarding option on the integrated Yahoo! email account is set to POP access only
  4. The email application is configured to "Leave a copy of messages on the server"
  5. The On Conflicts option on the BlackBerry device is set to Handheld Wins

Answer(s): A,B






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