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Free BCP-220 Exam Braindumps (page: 15)

Page 14 of 33
PDF with 128 Questions

Email messages are not arriving on a BlackBerry device user's BlackBerry device from an integrated Microsoft Outlook Web Access email account. However, the user is able to send email messages from the BlackBerry device. What are three possible causes for this issue? (Choose three.)

  1. Email messages are automatically being filtered to a different folder in the user's Microsoft Outlook Web Access email account
  2. The user has configured the Auto BCC rule in the BlackBerry Internet Service to forward email messages to an invalid email address
  3. Email messages are being removed from the messaging server by the user's email application
  4. The user has created a Profile on the BlackBerry device to block incoming email messages
  5. The user has configured a filter in the BlackBerry Internet Service account that is blocking incoming email messages

Answer(s): A,C,E



A BlackBerry device user is trying to configure synchronization with BlackBerry Desktop Manager. BlackBerry Desktop Manager and Windows Device Manager do not detect the BlackBerry device. What are three possible causes for this issue? (Choose three.)

  1. Power Management is enabled on the USB root hubs
  2. The USB cable being used is malfunctioning
  3. The version of BlackBerry Desktop Manager is incompatible with the BlackBerry device
  4. The BlackBerry Device Software has yet to be installed on the computer
  5. The BlackBerry device is connected to a USB hub

Answer(s): A,B,E



A customer is receiving several network@etpxxxx.etp.yy.blackberry.net. email messages in the email application on their computer and on the BlackBerry device. The affected email address is set up through the BlackBerry Internet Service. Which of the following could cause this to happen? (Choose one.)

  1. The BlackBerry Desktop Software was installed on an unsupported operating system
  2. The BlackBerry Desktop Software was installed with BlackBerry Desktop Redirector
  3. A server-side forwarding rule was set up to forward email messages to a hosted BlackBerry device email address
  4. The BlackBerry Desktop Software was installed without the Certificate Synchronization application
  5. The BlackBerry device was provisioned for BlackBerry Enterprise Server service only

Answer(s): B



When an administrator tries to configure synchronization using BlackBerry Desktop Manager, Microsoft Outlook fails to display as an option. Which of the following would cause this to occur? (Choose one.)

  1. The MAPI connection was misconfigured
  2. The BlackBerry Device Software is unsupported
  3. The USB drivers were installed incorrectly
  4. The version of Microsoft Outlook being used is unsupported
  5. A BlackBerry profile was not created in Microsoft Outlook

Answer(s): D






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