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BlackBerry BCP-220 Exam Questions
BCP-220 Supporting BlackBerry Devices in a BlackBerry Internet Service Environment (Page 4 )

Updated On: 15-Feb-2026
Page 4 of 27
PDF with 128 Questions

A BlackBerry device user's BlackBerry device stops receiving email messages from an integrated Yahoo! email account. What are three possible causes for this issue? (Choose three.)

  1. There are email messages with attachments over 8MB in the user's Inbox
  2. The user changed the password for the Yahoo! email account
  3. The user entered the incorrect password on the BlackBerry device, ten times
  4. Yahoo!'s anti-spam application is blocking incoming email messages from going to the user's Inbox
  5. The service book for the email account has been deleted from the BlackBerry device

Answer(s): A,B,D



A BlackBerry device user is having difficulty sending email messages that include attachments from the BlackBerry device. What should the user do to resolve this issue? (Choose one.)

  1. Change the Attachment Compression settings to Low on the BlackBerry device
  2. Compress the attachments using the BlackBerry Zip To Go application before sending
  3. Use Roxio Media Manager to convert the attachments for Optimal Upload
  4. Use Bluetooth to send attachments larger than 2.6MB
  5. Ensure the total attachment size does not exceed 5MB

Answer(s): E



Which final step must be performed by BlackBerry device users after migrating from an Automatic Login account to a Classic Mode account before they can receive new email messages? (Choose one.)

  1. Create a new password for the BlackBerry Internet Service account
  2. Send service books to the BlackBerry device
  3. Perform a hard reset and re-register the BlackBerry device on the wireless network
  4. Accept the End User Licensing Agreement after logging into the BlackBerry Internet Service web site
  5. Re-validate any BlackBerry device hosted email addresses and third-party email integrations

Answer(s): E



What information is sent to a BlackBerry device when a BlackBerry device user clicks Send Service Books from the BlackBerry Internet Service account? (Choose one.)

  1. BlackBerry Internet Service service books
  2. Email integration service books
  3. BlackBerry Internet Service and email integration service books
  4. Email integration service books and auto signature service books
  5. Provisioning service books

Answer(s): B



Which two pieces of information are required to add a work email address to a BlackBerry Internet Service account through advanced integration? (Choose two.)

  1. The type of email integration
  2. The messaging server address
  3. The user name and password
  4. The number of users on the messaging server
  5. The MAC address of the messaging server

Answer(s): B,C






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