QUESTION: 1
Which one of the following is the correct registry path to the BlackBerry Configuration Database
information? (Choose one.)

A. HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerry Enterprise
Server\Database\
B. HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerry Enterprise Server\
C. HKEY_LOCAL_USER\SOFTWARE\Research In Motion\BlackBerry Enterprise
Server\Database\
D. This information is not stored in the registry
Answer(s): A

QUESTION: 2
Which two methods can be used to directly access the Windows Event Log to review them for
errors? (Choose two.)

A. Internet Explorer
B. Windows Control Panel
C. Windows Run command
D. BlackBerry Configuration Tool
E. BlackBerry Administration Service

Answer(s): B, C

QUESTION: 3
A BlackBerry device user is trying to send an email message but is receiving the following error
when trying to send: Failure at Service. The user is unable to send PIN messages as well. They
are able to make phone calls from the BlackBerry device. No other user on the BlackBerry
Enterprise Server is having this issue. What could a system administrator do to troubleshoot this
issue? (Choose one.)

A. Restart the BlackBerry Controller Service to force a mailbox rescan
B. Associate the user's PIN number back into the database for the users information
C. Contact the service provider to ensure the correct data provisioning for the user
D. Wipe the BlackBerry device and complete and enterprise activation process
E. Ensure the Send As permission is set in Active Directory for this user

Answer(s): E

QUESTION: 4
Which of the following ule Types?define a change in the data for an item being monitored by the
BlackBerry Monitoring Service? (ChooseWhich of the following ?ule Types?define a change in
the data for an item being monitored by the BlackBerry Monitoring Service? (Choose three.)

A. Value Based Rule
B. Time Based Rule

2

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