Yolo Inc. is a low-cost manufacturer with tight margins. To remain profitable, logistics must help reduce costs.Which transportation strategy best supports this aim?
Answer(s): B
Comprehensive and Detailed Explanation From Exact Extract:Cost-leadership logistics requires efficiency in inbound and outbound flows. Managing inbound logistics using KPIs (e.g., vehicle turnaround time, delivery reliability) reduces time waste and unnecessary costs. Annual tenders or branding efforts do not guarantee cost reduction.
CIPS L5M10 Study Guide, "Cost as a business strategy," p. 53
The return logistics of consumable goods is more difficult and complex.Which of the following is an example of a consumable good?
Answer(s): C
Comprehensive and Detailed Explanation From Exact Extract:Consumable goods are quickly used or depleted after purchase -- e.g., petrol, food, lubricants. Their return logistics are complicated because once used, they cannot be resold or reused.
CIPS L5M10 Study Guide, Reverse logistics for consumables, p. 201
In which of the following circumstances does the usual 14-day cooling-off period not apply? Select THREE.
Answer(s): A,B,D
Comprehensive and Detailed Explanation From Exact Extract:Consumer protection regulations exclude cancellation rights for:· Transport tickets (e.g., train, flights)· Bespoke or personalised goods· Digital downloads where the buyer has begun accessing the content
CIPS L5M10 Study Guide, "Cooling-off periods and exceptions," p. 200
Research highlights that personal norms strongly affect a person's desire to recycle.Which of the following influence personal norms and could increase recycling behaviour? Select TWO.
Answer(s): B,C
Comprehensive and Detailed Explanation From Exact Extract:Personal norms (moral obligations felt by individuals) are shaped primarily by social norms (peer behaviour and expectations) and personal beliefs (values and ethics). Legal and infrastructural factors influence convenience but not intrinsic motivation.
CIPS L5M10 Study Guide, Sustainability and behavioural factors in logistics, p. 195
Hazardous waste such as asbestos or radioactive material presents additional reverse logistics complications. In these cases, what type of return is used?
Comprehensive and Detailed Explanation From Exact Extract:End-of-life returns occur when a product cannot be repaired, reused, or recycled safely and must be disposed of in line with legal and environmental regulations. Hazardous waste (e.g., asbestos) falls under this category due to safety requirements.
CIPS L5M10 Study Guide, Reverse logistics--types of returns, p. 193
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