Apart from customers, which of the following are external stakeholders involved in reverse logistics operations? Select TWO.
Answer(s): A,B
Comprehensive and Detailed Explanation From Exact Extract:External stakeholders in reverse logistics include suppliers, who may receive returned goods or components, and government agencies, who regulate waste handling, recycling, and environmental compliance. Banks and creditors are financial stakeholders, not operational ones, and logistics drivers are internal or connected stakeholders.
CIPS L5M10 Study Guide, Reverse logistics stakeholders, p. 192
Select from the following list the example of reverse logistics.
Answer(s): D
Comprehensive and Detailed Explanation From Exact Extract:Reverse logistics involves goods moving upstream in the supply chain--typically from customers back to the manufacturer or supplier--for return, repair, reuse, or recycling. Returning faulty goods to a manufacturer is a textbook example.
CIPS L5M10 Study Guide, Reverse logistics definition and examples, p. 189
Which of the following are advantages of introducing a Materials Requirements Planning (MRP) system to a business? Select TWO.
Answer(s): A,C
Comprehensive and Detailed Explanation From Exact Extract:MRP systems synchronise material requirements with production schedules, reducing unnecessary inventory and ensuring timely delivery--thus improving customer service and reducing carrying costs. MRP does not directly enhance machine repair or agility (which are Lean/ERP benefits).
CIPS L5M10 Study Guide, Advantages of MRP systems, p. 188
Baby Ltd manufactures 100 prams each quarter. In Q1, it sold 78 prams. A customer phones in March to order 3 prams for the following month. Is there Availability to Promise (ATP)?
Answer(s): C
Comprehensive and Detailed Explanation From Exact Extract:Availability to Promise (ATP) is the portion of inventory or planned production that is not yet committed to existing customer orders. It depends on confirmed orders and forecasted production. Without knowing Q2's confirmed demand, ATP cannot be guaranteed.
CIPS L5M10 Study Guide, ATP definition and application, p. 182
Bradbury's Ltd manufactures chocolate and uses an ERP system.Which of the following would be included in the Master Production Schedule (MPS)?
Comprehensive and Detailed Explanation From Exact Extract:The MPS defines what products will be made, in what quantities, and when. It is driven by sales forecasts, existing inventory, and resource capacity. Ingredients (A) are part of the Bill of Materials, not the MPS.
CIPS L5M10 Study Guide, Master Production Scheduling, p. 180
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