Which of the following is usually the default method for resolving disputes?
Answer(s): C
Negotiation is usually the default method for resolving disputes. This is a direct quote from p.63
Which of these is NOT a stage in negotiation?
Answer(s): D
Adjourning is not a stage. The 6 stages of negotiation are; preparation, opening, discussion, pro- posal, bargaining and agreement. P.64
Which of the following conflict resolution styles may involve a private caucus and a joint ses-sion?
Answer(s): A
This is Mediation. The private caucus is when each of the parties meets in private with the media-tor, this is usually after a joint session between the three parties. See p.71 for more information on mediation
Which of these statements about mediation is true? Select TWO
Answer(s): A,C
The correct answers are 1 and 3. The other options are false; Mediation does not produce legal precedents- only litigation can do this. Mediation is a cheap dispute resolution option (much cheaper than arbitration or litigation) and the third party has no authority on the matter- they are there as a facilitator of dialogue, not to make a judgement. For more information on mediation see p.74
Which of the following statements about adjudication is true?
4The true statement is 'the decision made by the adjudicator is binding and usually communicated within 28 days'. The other three are false- adjudicators are usually experts in their field, the decision making process has a tight timescale and parties present their arguments in writing. This is the only written conflict resolution method.
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