An engineer configures a new phone in Cisco UCM. The phone boots and gets an IP address when it connects to the network, however the phone fails to register with Cisco UCM. The engineer observes that the phone has a status Rejected in Cisco UCM.
What must be verified first when troubleshooting the issue?
- whether auto-registration is enabled in Cisco UCM
- whether the phone is in the correct VLAN
- whether the Initial Trust List and Certificate Trust List files on the phone are correct
- whether the phone's MAC address is correct in Cisco UCM
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