QUESTION: 1

You opened an e-mail attachment and it launches a virus. The virus takes control of your system and you are unable to run your anti-virus software.
Which of the following is the best step for you to take next?

Let the virus run its course.
Call your local authorities to report an identity theft.
Turn off your computer and reboot from a known, clean system disk.
Plug in your backup drive to try to initiate an immediate backup of important files.

Answer(s): C

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QUESTION: 2

You just received a joke that was c-mailed to you by a co-worker. You find the joke funny and consider forwarding it to another co-worker that you trust.
Which human resources issue do you risk by forwarding the e-mail message?

Forgetting to include others who might find the joke funny
Copyright infringement by not providing credit to the originator of the joke
Offending a recipient who receives the joke as a result from further forwarding
Reducing the effectiveness of spam filters

Answer(s): C

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QUESTION: 3

Which of the following strategies is recommended when conducting keyword searches?

Use nouns instead of verbs for keywords.
Use verbs instead of nouns for keywords.
Use as few keywords as possible.
Include at least one preposition such as"the"or"an"in your list of keywords.

Answer(s): A

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QUESTION: 4

Evonka is listening to music from an online music provider (such as Pandora or Jango). She builds a list of music preferences, including favorite songs. The music service then suggests additional songs she might enjoy. The music provider is an example of a cloud-computing application that uses a technology for collaborative filtering, which helps define the list of songs available to listeners.
Which term describes this technology?

Bit-torrent
Crowdsourcing
Grid computing
Software as a Service

Answer(s): B

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