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  5. 220-1002

Free 220-1002 Exam Braindumps (page: 15)

Page 15 of 64
PDF with 701 Questions

A technician is reinstalling Windows for a user and wants to keep the user’s files and settings. Afterward, the user notices that personal files are no longer available and settings have been restored to default. Which of the following did the technician MOST likely execute to cause this issue?

  1. System reset
  2. System update
  3. System Restore
  4. System refresh

Answer(s): A



A technician encounters a previously unidentified issue. The technician conducts some research, finds a solution, and resolves the issue.

According to best practices, which of the following should the technician do so the issue can be addressed if it is encountered again?

  1. Inform the immediate supervisor about the findings.
  2. Email all the other technicians to explain the problem and resolution.
  3. Enter the resolution in the ticket and close it.
  4. Add the findings to the knowledge base.

Answer(s): D



A technician is working on a desktop computer that is not performing as expected. Program windows sometimes open and close without user intervention. Windows cannot check for OS updates, and some websites are not accessible. Which of the following tasks should the technician perform FIRST?

  1. Roll back recent driver updates.
  2. Replace the defective keyboard.
  3. Reset all the settings in the Internet Options.
  4. Unplug the Ethernet cable.

Answer(s): D



An office building lost power, and the generator started up. Users on several floors have reported their machines will not start, even though the generator is running. A technician is working to divert power from other floors until all users are able to work. Which of the following is the BEST solution for the technician to recommend?

  1. Add more redundancy to the power cabling
  2. Purchase more battery backups for individual users
  3. Implement desktop virtualization
  4. Increase the capacity of the backup generator

Answer(s): D



Page 15 of 64



Post your Comments and Discuss CompTIA 220-1002 exam with other Community members:

CompTIA commented on October 14, 2024
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HCipher commented on July 27, 2024
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The Professor commented on June 04, 2024
Passed the A+ today. Many of these questions are valid but be careful to read your questions first because the answer may change based on the conditions in the question
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This exam dumps is valid in US as of yesterday. I can say that it helped a lot with my exam. A lot of relevant topics.
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