Free 220-1002 Exam Braindumps
(Retired and replaced with 220-1201) Questions 89–92 (page: 24)

Updated On: 17-Aug-2023

Which of the following would MOST likely be used to secure a laptop device physically?

  1. Badge reader
  2. Cable lock
  3. Smart card
  4. Multifactor authentication

Answer(s): B



A technician receives the Chief Executive Officer’s (CEO's) Windows 10 laptop, which has been infected with malware. The technician wants to make sure best practices are followed for troubleshooting and remediating the malware. Which of the following best practices should the technician perform FIRST in this scenario? (Choose three.)

  1. Disconnect the device from the network.
  2. Identify and research the symptoms.
  3. Restore the computer to the previous checkpoint.
  4. Scan and use removal techniques.
  5. Create a restore point.
  6. Educate the end user.
  7. Schedule scans and run updates.

Answer(s): A,B,D



A technician was contacted regarding an issue affecting hundreds of users on a domain network. Which of the following would be MOST effective at remediating future issues through documentation?

  1. Take personal notes for future reference.
  2. Document the findings in the technician ticketing system.
  3. Document the solution in a user-facing FAQ page.
  4. Brief the upper management team in a meeting regarding the findings.

Answer(s): A



A user in a SOHO wants to allow Joe, a remote technician, to connect securely to the user’s workstation. Joe informs the user that the VPN was successful, but he still cannot connect. Which of the following settings in the SOHO router MOST likely needs to be adjusted?

  1. Encryption
  2. Firewall
  3. DHCP
  4. DNS
  5. NAT

Answer(s): B



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