Free 220-1102 Exam Braindumps (page: 14)

Page 14 of 177

A technician has spent hours trying to resolve a computer issue for the company's Chief Executive Officer (CEO). The CEO needs the device returned as soon as possible. Which of the following step should the technician take NEXT?

  1. Continue researching the issue.
  2. Repeat the iterative processes.
  3. Inform the CEO the repair will take a couple of weeks.
  4. Escalate the ticket.

Answer(s): D



Which of the following must be maintained throughout the forensic evidence life cycle when dealing with a piece of evidence?

  1. Acceptable use
  2. Chain of custody
  3. Security policy
  4. Information management

Answer(s): B



A technician is configuring a SOHO device. Company policy dictates that static IP addresses cannot be used. The company wants the server to maintain the same
IP address at all times. Which of the following should the technician use?

  1. DHCP reservation
  2. Port forwarding
  3. DNS A record
  4. NAT

Answer(s): A



Security software was accidentally uninstalled from all servers in the environment. After requesting the same version of the software be reinstalled, the security analyst learns that a change request will need to be filled out. Which of the following is the BEST reason to follow the change management process in this scenario?

  1. Owners can be notified a change is being made and can monitor it for performance impact.
  2. A risk assessment can be performed to determine if the software is needed.
  3. End users can be aware of the scope of the change.
  4. A rollback plan can be implemented in case the software breaks an application.

Answer(s): A



Page 14 of 177



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