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A call center handles inquiries into billing issues for multiple medical facilities. A security analyst notices that call center agents often walk away from their workstations, leaving patient data visible for anyone to see. Which of the following should a network administrator do to BEST prevent data theft within the call center?

  1. Encrypt the workstation hard drives.
  2. Lock the workstations after five minutes of inactivity.
  3. Install privacy screens.
  4. Log off the users when their workstations are not in use.

Answer(s): B



An organization's Chief Financial Officer (CFO) is concerned about losing access to very sensitive, legacy, unmaintained PII on a workstation if a ransomware outbreak occurs. The CFO has a regulatory requirement to retain this data for many years. Which of the following backup methods would BEST meet the requirements?

  1. A daily, incremental backup that is saved to the corporate file server
  2. An additional, secondary hard drive in a mirrored RAID configuration
  3. A full backup of the data that is stored off site in cold storage
  4. Weekly, differential backups that are stored in a cloud-hosting provider

Answer(s): C



A police officer often leaves a workstation for several minutes at a time. Which of the following is the BEST way the officer can secure the workstation quickly when walking away?

  1. Use a key combination to lock the computer when leaving.
  2. Ensure no unauthorized personnel are in the area.
  3. Configure a screensaver to lock the computer automatically after approximately 30 minutes of inactivity.
  4. Turn off the monitor to prevent unauthorized visibility of information.

Answer(s): A



A homeowner recently moved and requires a new router for the new ISP to function correctly. The internet service has been installed and has been confirmed as functional. Which of the following is the FIRST step the homeowner should take after installation of all relevant cabling and hardware?

  1. Convert the PC from a DHCP assignment to a static IP address.
  2. Run a speed test to ensure the advertised speeds are met
  3. Test all network sharing and printing functionality the customer uses.
  4. Change the default passwords on new network devices.

Answer(s): D






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