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Free 220-1102 Exam Braindumps (page: 51)

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PDF with 701 Questions

A user updates a mobile device's OS. A frequently used application becomes consistently unresponsive immediately after the device is launched. Which of the following troubleshooting steps should the user perform FIRST?

  1. Delete the application's cache.
  2. Check for application updates.
  3. Roll back the OS update.
  4. Uninstall and reinstall the application.

Answer(s): B



Which of the following physical security controls can prevent laptops from being stolen?

  1. Encryption
  2. LoJack
  3. Multifactor authentication
  4. Equipment lock
  5. Bollards

Answer(s): D



Which of the following should be done NEXT?

  1. Educate the user on the solution that was performed.
  2. Tell the user to take time to fix it themselves next time.
  3. Close the ticket out.
  4. Send an email to Telecom to inform them of the issue and prevent reoccurrence.

Answer(s): A



An application user received an email indicating the version of the application currently in use will no longer be sold. Users with this version of the application will no longer receive patches or updates either. Which of the following indicates a vendor no longer supports a product?

  1. AUP
  2. EULA
  3. EOL
  4. UAC

Answer(s): C






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