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A user is attempting to make a purchase at a store using a phone. The user places the phone on the payment pad, but the device does not recognize the phone. The user attempts to restart the phone but still has the same results. Which of the following should the user do to resolve the issue?

  1. Tum off airplane mode while at the register.
  2. Verify that NFC is enabled.
  3. Connect to the store's Wi-Fi network.
  4. Enable Bluetooth on the phone.

Answer(s): B



A technician is investigating unauthorized Wi-Fi access on a customer's home network. Individuals are able to access the customer's Wi-Fi network without a password. Which of the following is the MOST likely reason this situation is occurring?

  1. Channel utilization is oversubscribed.
  2. WPA2 exploits are being leveraged.
  3. The Wi-Fi password is posted on the router.
  4. The customer has a guest network enabled.

Answer(s): D



A technician is troubleshooting an issue that requires a user profile to be rebuilt. The technician is unable to locate Local Users and Groups in the MMC console. Which of the following is the NEXT step the technician should take to resolve the issue?

  1. Run the antivirus scan.
  2. Add the required snap-in.
  3. Restore the system backup.
  4. Use the administrator console.

Answer(s): B



A technician needs to provide recommendations about how to upgrade backup solutions for a site in an area that has frequent hurricanes and an unstable power grid. Which of the following should the technician recommend implementing?

  1. High availability
  2. Regionally diverse backups
  3. On-site backups
  4. Incremental backups

Answer(s): B






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