CompTIA 220-1202 Exam Prep
CompTIA A+ Certification: Core 2 (Page 33 )

Updated On: 3-Sep-2026

A company recently transitioned to a cloud-based productivity suite and wants to secure the environment from external threat actors.
Which of the following is the most effective method?

  1. Multifactor authentication
  2. Encryption
  3. Backups
  4. Strong passwords

Answer(s): A

Explanation:

While strong passwords and encryption are important, multifactor authentication (MFA) provides the most effective defense against external threat actors targeting cloud-based services. By requiring a second verification step, such as a push notification, one-time code, or hardware token, MFA ensures that even if credentials are compromised, attackers cannot gain access without the additional factor. This significantly reduces the risk of unauthorized account takeovers in cloud environments.



SIMULATION
As a corporate technician, you are asked to evaluate several suspect email messages on a client's computer. Corporate policy requires the following:
● All phishing attempts must be reported.
● Future spam emails to users must be prevented.
INSTRUCTIONS
Review each email and perform the following within the email:
● Classify the emails
● Identify suspicious items, if applicable, in each email
● Select the appropriate resolution
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.





  1. See Explanation section for answer.

Answer(s): A

Explanation:

Inbox mail 1 - Account Locked- Phishing - Report email to Information Security Inbox mail 2 - Share your feedback - Legitimate - Perform no additional actions Inbox mail 3 – Employee orientation - Legitimate - Perform no additional actions Inbox mail 4 – Security Update – Spam - Report email to Information Security Inbox mail 5 – Interview - Legitimate - Perform no additional actions



A user reports getting a BSOD error on their computer at least twice a day.
Which of the following should the technician use to determine the cause?

  1. Event Viewer
  2. Performance Monitor
  3. System Information
  4. Device Manager

Answer(s): A

Explanation:

Event Viewer logs system errors, including the critical events that lead up to and include Blue Screen of Death (BSOD) incidents. By reviewing the “System” and “Application” logs, especially the error entries and any bugcheck codes, you can identify the faulting driver, service, or hardware component responsible for the crashes.



A technician is setting up a Windows server to allow remote desktop connections for multiple users.
Which of the following should the technician configure on the workstation?

  1. Firewall
  2. Computer Management
  3. User Accounts
  4. Ease of Access

Answer(s): A

Explanation:

To allow Remote Desktop connections, the Windows Firewall on the server (or workstation acting as the host) must have the Remote Desktop (TCP port 3389) rule enabled. This opens the necessary port so multiple users can establish RDP sessions. The other settings (User Accounts, Computer Management, Ease of Access) don’t directly control network access for RDP.



A technician thinks that an application a user downloaded from the internet may not be the legitimate one, even though the name is the same. The technician needs to confirm whether the application is legitimate.
Which of the following should the technician do?

  1. Compare the hash value from the vendor.
  2. Run Task Manager and compare the process ID.
  3. Run the application in safe mode.
  4. Verify the file name is correct.

Answer(s): A

Explanation:

By computing the downloaded application’s checksum (e.g., SHA-256 or MD5) and comparing it against the official hash published by the software vendor, the technician can verify the file’s integrity and authenticity. A matching hash confirms the application is genuine and unaltered, whereas any discrepancy indicates a potentially illegitimate or tampered file.



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