Which of the following are system folders on the macOS? (Choose two.)
Answer(s): A,D
Applications is a core macOS system folder that stores installed apps.Library is a system folder that contains system and user resources required by macOS and applications.
An administrator is investigating a zero-day vulnerability on a core system. If the vulnerability is not patched, the negative impact to business could be significant. The vendor has released a patch, but it requires downtime to deploy. Which of the following actions should the administrator take?
Answer(s): B
An emergency change is appropriate when a critical vulnerability poses significant business risk and must be addressed immediately, even if downtime is required.
A help desk technician is using a local network server for image deployment. Which of following should the technician use to connect a workstation to the server and begin downloading the image?
Answer(s): A
PXE (Preboot Execution Environment) allows a workstation to boot from the network and connect to an imaging server to download and deploy system images.
A technician is working on a user's computer. The technician wants to log in to the intranet on the computer without logging the current user out. Which of the following should the technician do?
Answer(s): C
Private browsing allows the technician to log in to the intranet without affecting the current user's session, cookies, or logins.
A technician is assisting a user who is growing increasingly frustrated because an application continuously crashes. The technician must coordinate with another department to resolve the issue. Which of the following actions should the technician take to effectively and professionally communicate with the user?
Answer(s): D
Clearly explaining the issue and the need for collaboration keeps the user informed, manages expectations, and maintains professionalism while the technician coordinates with another department to resolve the problem.
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