Which of the following should a technician consider when adding ten new high-end graphic design and animation desktops at a client site?
Answer(s): D
High-end graphic design desktops draw significant power, so the technician must ensure the electrical circuit can support the increased power consumption to prevent overloads and outages.
A user brings their personal laptop into the office. They connect their computer to the docking station. When the user tries to use a search engine, the page displays the following message:This device is quarantined and is not connected to the domain. Contact the IT administrator for further assistance.Which of the following is most likely the issue?
Answer(s): B
The message indicates the device has been placed into a network quarantine because it is not a domain-joined or authorized system. In this state, network resources are blocked, and the device is isolated until IT approves or remediates it.
During a routine security audit, an employee's smartphone is flagged with several security alerts. The alerts indicate that there have been multiple failed login attempts and that an unverified application was recently downloaded. Which of the following actions should a technician take first on the employee's smartphone?
Answer(s): C
The first action should be to scan the smartphone for malware, since the alerts indicate suspicious activity and an unverified application installation, which may have introduced malicious software.
A user reports that their internally hosted CRM application splash screen attempts to load, pauses for a few seconds, and then disappears. A technician installs the application software on their computer and is able to recreate the issue. When checking the application logs, the technician sees the following:Windows could not start the CRM Service on Local Computer 10169. The service did not start due to a log-on failure.Which of the following would most likely cause this issue?
The log entry indicates the CRM service cannot start due to a log-on failure, which most commonly occurs when the service account used to run the application (often an LDAP/domain service account) is disabled or has incorrect credentials. This prevents the required background service from starting and causes the application to close immediately.
A user reports the icons on their desktop have changed. A technician investigates and discovers programs no longer open, files are inaccessible, and file extensions have been changed. When a ransom note appears on the display, which of the following should the technician do next?
The technician should isolate the system immediately to prevent the ransomware from spreading to other machines or network resources before taking any recovery actions.
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