QUESTION: 61

Joe, a technician, has identified a problem, established and confirmed a theory, and has attempted to resolve the problem. Joe, however, does not appear to have the rights to make the needed changes. Which of the following should he do NEXT?

Re-establish a new theory.
Gather more information.
Establish a plan of action.
Escalate the problem.

Answer(s): D

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QUESTION: 62

Which of the following is considered a routing metric?

Hop count
QoS
Subnet size
IP address

Answer(s): A

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QUESTION: 63

STP prevents which of the following problems?

Collision domains
Switching loops
Broadcast storms
Routing loops

Answer(s): B

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QUESTION: 64

A home user states during a basement remodel, one of the workers cut the network cable that goes from the modem to the WAP and nothing else has changed. According to the network troubleshooting methodology, which of the following is the NEXT step?

Identify the problem
Question the user
Establish a plan of action
Establish a theory of probable cause

Answer(s): C

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QUESTION: 61

QUESTION: 62

QUESTION: 63

QUESTION: 64