Free CompTIA JK0-023 Exam Braindumps (page: 29)

A technician has resolved a ticket to fix a user's printer and has verified that the user is able to print with no issues. Which of the following action steps should the technician perform FIRST?

  1. Document findings and outcomes
  2. Establish a theory of probably cause
  3. Upgrade the printer drivers
  4. Close out the service ticket

Answer(s): A



Which of the following OSI layers BEST describes where an HTTP proxy operates?

  1. Transport
  2. Application
  3. Presentation
  4. Session

Answer(s): B



After the technician has established a theory of probable cause of a user reported problem, which of the following should the technician do NEXT in the troubleshooting process?

  1. Implement the solution to the problem.
  2. Establish a plan of action.
  3. Identify the problem.
  4. Implement preventative measures.

Answer(s): B



A company has been given a Class C address to be utilized for all devices. The company has several subnets and the largest subnet has 15 hosts. Which of the following represents the MINIMUM CIDR notation of this subnet mask?

  1. /26
  2. /27
  3. /28
  4. /29

Answer(s): B






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