Palo Alto Networks

Free ITSM20F Exam Braindumps (page: 17)

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QUESTION: 65

What data is recorded when an incident is reported to the Service Desk?

the name of the person reporting the Incident
the name of the person handling the Problem
the name of the person who approves the Request for Change (RFC)
the names of persons who are authorized to implement Changes in the Configuration Management Database (CMDB)

Answer(s): A

Reveal Solution Next Question

QUESTION: 66

What is the difference between a process owner and a process manager?

a process owner is responsible for the effectiveness of the process and a process manager is responsible for the realization of the process
a process owner is a director and a process manager is a manager
a process owner must have a Manager's Certificate and a process manager must have a Practitioner's certificate
a process owner will work directly with business leadership and the process manager only works within IT

Answer(s): A

Reveal Solution Next Question

QUESTION: 67

Which aspect of the IT-Service Industry is considered to be one of the most important, but also one of the most difficult?

constant quality
incorporating technological innovations
innovating the way services are provided
methodological order based on best practices

Answer(s): A

Reveal Solution Next Question

QUESTION: 68

What is used for the assessment of maturity of organizations?

CMMI®
CobITTM
ITIL®
MOF

Answer(s): A

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Page 17 of 35

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Alejandro commented on September 30, 2024
My exam is coming up this week. I have prepared using this exam dumps. Let's see how it goes and I will share my result here.
UNITED STATES
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Mary commented on September 29, 2024
This is a great material to study
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Lorry commented on September 29, 2024
Hello users of this website, This exam is easy to pass with this study guide. All practice questions are the same as the real exam. I passed and got 93%.
Anonymous
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Rizwan commented on September 29, 2024
It's very useful information in the reveal solutions.
Anonymous
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Rizwan commented on September 29, 2024
I am trying to learn question and answer to attempt Exam tomorrow morning.
Anonymous
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Elon commented on September 29, 2024
Hi! Has anyone attempted this exam recently? If so, please let me know if these questions are still relevant and appearing in the exam in the same format.
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B commented on September 28, 2024
first time user, is this reliable
Anonymous
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Parm commented on September 28, 2024
Good questions so far
UNITED STATES
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Parm commented on September 28, 2024
Very good questions so far
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Parminder commented on September 28, 2024
Good questions
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Suresh G commented on September 28, 2024
Good content.
UNITED STATES
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EG commented on September 28, 2024
Correct and explained answers. Thank you.
Anonymous
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Haleem commented on September 28, 2024
This exam dump came to my rescue. Questions were very close to actual exam and I passed with 84%.
UNITED KINGDOM
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krithika commented on September 28, 2024
Helpful ,Thank for the resources
Anonymous
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Venkat commented on September 27, 2024
Preparing for certification
Anonymous
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Nigel commented on September 27, 2024
Managed to pass my exam bu using the full version of this exam. This free version has less questions compared to PDF.
Spain
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Kangaroo Jack commented on September 27, 2024
The best way to study and pass your exam. Quick and painless. The full PDF version is well worth the money.
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Ouahid commented on September 27, 2024
Thank you, it is very useful
AUSTRIA
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Karlik commented on September 27, 2024
I passed the exam with help from this questions :)
Anonymous
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Nate commented on September 27, 2024
Has anyone recently taken the exam? Can anyone confirm these questions are similar or word for word?
Anonymous
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Birkha commented on September 27, 2024
NO comments
BHUTAN
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raba commented on September 26, 2024
@khorshal can i use this alone to pass the exams
Anonymous
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raba commented on September 26, 2024
some of the questions are straight forward
Anonymous
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Judwa commented on September 26, 2024
This exam is super hard. I was overwhelmed. After using this exam dump, I went into the exam feeling a bit better. I passed my test. :-)
INDIA
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Jubran commented on September 26, 2024
Clear explanations and well-structured content made it so much easier to prepare and pass.
UNITED STATES
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KXK commented on September 26, 2024
The study guide was concise yet comprehensive. It helped me focus on the key topics and feel more prepared than ever!
INDIA
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Chandra commented on September 26, 2024
I passed my exam with ease, thanks to the targeted material in this guide. It made a huge difference in how I prepared.
CANADA
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raba commented on September 26, 2024
I was thinking question 16 should be a legacy systems
Anonymous
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Bubba commented on September 26, 2024
Good work guys. The layout is user-friendly, and the content is spot on.
Hong Kong
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rabihu commented on September 26, 2024
These are really challenging questions.i love it
Anonymous
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Murad commented on September 26, 2024
This guide gave me the exact focus I needed to pass my exam on the first try. Highly effective and reliable.
Turkey
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raba commented on September 26, 2024
these are really good questions
Anonymous
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Kg commented on September 26, 2024
hi @phil , thank you for the response , basically i must just check wether the answers are correct
Anonymous
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Alhassan commented on September 26, 2024
these are really good questions
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