Free EXIN MOFF.EN Exam Braindumps (page: 7)

Which Service Management Function deals with the day-to-day activities and tasks related to maintaining and adjusting the IT security infrastructure?

  1. Availability Management
  2. Security Administration
  3. Security Management
  4. System Administration

Answer(s): B



What is the relationship between releases and changes?

  1. A change includes both changed hardware and software components and components that were not changed. A release only includes changed hardware and software components.
  2. Changes are incorporated into the IT environment by releases.
  3. Releases and changes are incorporated into the IT environment independently of each other.
  4. Releases are incorporated into the IT environment by changes.

Answer(s): B



Which of the following is a key requirement for planning service solutions?

  1. a managed IT environment
  2. a milestone-driven implementation process
  3. take the perspective of end-to-end services
  4. understanding of the business and the operational requirements

Answer(s): D



Which of the following describes the concept of Service Management Functions (SMFs)?

  1. a model for measuring the performance of the process
  2. a model for organizing IT staff
  3. organizational units that support IT operations
  4. processes, procedures and policies to deliver and support IT service solutions

Answer(s): D



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