Free VERISMF Exam Braindumps (page: 8)

Page 8 of 21

How can Agile principles be effectively utilized to support service management practices within an organization?

  1. Does Agile exclusively pertain to project management and cannot be effectively applied to service management practices?
  2. Is Agile primarily utilized for the iterative and incremental development of products and services, thereby facilitating continuous improvement?
  3. Can Agile be instrumental in promoting widespread acceptance and adoption of all service management practices across the entire organizational landscape?
  4. Is Agile predominantly employed to develop all service management processes using traditional waterfall project methodologies?

Answer(s): B



In what manner does DevOps advance and enhance service management practices within an organization?

  1. Does DevOps serve as the foundational framework that establishes the guiding principles for all service management practices?
  2. Does DevOps promote the shift of service management practices to the left in the development pipeline, resulting in leaner and more efficient processes?
  3. Is DevOps exclusively suited for the development of new products and services and not directly relevant to advancing existing service management practices?
  4. Is DevOps a relatively recent development and does not contribute to the advancement of traditional service management practices?

Answer(s): B



Within the context of Service Integration and Management (SIAMTM), what specific layer exists between the consumer and provider, playing a crucial role in orchestrating and managing the integration of services from multiple providers?

  1. Is it aptly characterized as the "Service advocate," responsible for championing the interests and needs of the service consumers?
  2. Does it align with the role of the "Service installer," primarily focused on the technical deployment and implementation of services?
  3. Is it accurately denoted as the "Service integrator," tasked with the coordination and harmonization of services from various providers?
  4. Does it coincide with the role of the "Service manager," responsible for overseeing the overall service provisioning and management process?

Answer(s): C



Within the Lean methodology, distinct types of waste are identified and classified.
What specific type of waste is described as "producing at levels of quality that exceed the requirements and expectations of the customer"?

  1. Is it best encapsulated by the concept of "Inventory," representing the surplus accumulation of goods or services beyond immediate demand?
  2. Does it align with the concept of "Overdelivering," where the output surpasses the customer's needs and specifications?
  3. Is it accurately characterized as "Overprocessing," involving excessive and unnecessary steps or efforts in the production process?
  4. Does it correspond to the notion of "Overproduction," signifying the creation of goods or services beyond what is immediately required?

Answer(s): C



Page 8 of 21



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