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Certification in Control Self-Assessment (CCSA) Questions 116–120 (page: 25)

Updated On: 10-Feb-2026
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Which of the following is NOT the external factor that could affect the organization?

  1. activities or initiatives by industry competitors
  2. changes in production quotas or deadlines
  3. economic shifts
  4. technological advancements

Answer(s): B



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Which of the following is NOT the internal factor that could affect the objective setting?

  1. Changes in production quotas
  2. resource or budgetary changes
  3. economic shifts
  4. additional or loss of large contracts or customers

Answer(s): C



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Description, action steps, time frames, delineated responsibilities are all factors of Objective statements.

  1. True
  2. False

Answer(s): A



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The ongoing monitoring and reporting of the accomplishments of an organization and its progress towards achieving established objectives is called:

  1. Progression
  2. Change effectiveness
  3. Efficiency
  4. Performance measurement

Answer(s): D



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Performance measures should be comprehensive enough to reach valid conclusions about the program.

  1. True
  2. False

Answer(s): A



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