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Free CCSA Exam Braindumps (page: 33)

Page 32 of 69
PDF with 270 Questions
View Related Case Study

Outcome measures are:

  1. only quantitative and measure results associated with only products delivered by an organization.
  2. both quantitative and qualitative and measure both results associated with products and services delivered by an organization.
  3. only qualitative and measure results associated with only services delivered by an organization.
  4. none of the above

Answer(s): B



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Information related to either the elements outside the organization's control or to elements that the organization can control at least to some extent is called:

  1. Performance
  2. Organizational
  3. Explanatory
  4. None of the above

Answer(s): C



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To make sure the objectives of all individuals, groups, units, programs, teams, offices and department within the organization are congruent with the overall objectives of the organization, this is the goal of:

  1. Performance integrity
  2. Performance measures
  3. Performance outcomes
  4. Performance management

Answer(s): D



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To articulate performance objectives and provide a means of evaluating whether the objectives have been achieved, this is the goal of:

  1. Performance plan
  2. Performance resources
  3. Performance outcomes
  4. Performance management

Answer(s): A






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