Free CCSA Exam Braindumps (page: 34)

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The characteristics or values that will be used to measure outputs, outcomes or service levels from the activities of each operating unit, function, program or activity defines:

  1. Performance plan
  2. Performance objectives
  3. Performance indicators
  4. Performance management

Answer(s): C



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Performance results can be measured in terms of:

  1. Quality, time, performance
  2. Quality, quantity, time
  3. Data, quantity, time
  4. Quality, quantity, resources

Answer(s): B



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To ensure that data is being used as performance indicators accurately and objectively measure desired outputs and outcomes is called:

  1. data validation
  2. data verification
  3. data justification
  4. data measure

Answer(s): A



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To make sure the performance data is accurate, sufficient and reliable is called:

  1. data validation
  2. data verification
  3. data reliability
  4. data measurement

Answer(s): B






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