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Certified Internal Auditor Questions 161–165 (page: 34)

Updated On: 10-Feb-2026

A key to effective benchmarking in a consulting engagement is identifying the issues that can be:

  1. Reviewed by all internal audit staff members.
  2. Shared with all internal audit customers.
  3. Measured and controlled by the engagement client.
  4. Discussed with the board or audit committee.

Answer(s): C



After issuance of the engagement final communication for an audit of an organization's accounts payable function, which of the following should be sent satisfaction surveys?

  1. Manager of disbursements.
    II. Controller.
    III. Chief operating officer.
    IV. Audit committee members.
  2. I only
  3. I and II only
  4. II and III only
  5. II, III, and IV only

Answer(s): B



In a client satisfaction survey for an internal audit engagement, client management should be asked to assess which of the following factors?

  1. Audit team's knowledge of the audited area.
    II. Usefulness of the audit results.
    III. Quality of management of the internal audit activity.
    IV. Clarity of the scope and objectives of the audit engagement.
  2. I and II only
  3. II and IV only
  4. I, II, and IV only
  5. I, III, and IV only

Answer(s): C



In response to an accounts receivable confirmation, a customer indicated that the invoice listed on the confirmation letter had been paid two months earlier.
This may indicate that:

  1. The receivable was selected for confirmation in error.
  2. The customer is a bad credit risk.
  3. The receivable should be written off.
  4. Fraudulent activity has occurred.

Answer(s): D



Which of the following conclusions would be appropriate for a beginning auditor performing an audit of a payroll department?

  1. Employee taxes have been deducted at the correct rates, and the taxes have been forwarded to the appropriate government agency.
  2. Although there is insufficient segregation of duties, the impact is mitigated by compensating controls.
  3. The payroll computer system should be replaced.
  4. The payroll department staff has the appropriate level of skills.

Answer(s): A



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