Which of the following components can be added to scripts? (Choose four.)
Answer(s): B,C,D,E
Which of the following Genesys Cloud CX features helps ensure that enough agents are in the right place at the right time?
Answer(s): C
https://help.mypurecloud.com/articles/plan-workforce-management/
Which of the following is not a Quality Management feature?
Answer(s): D
Where are Genesys Cloud CX call recordings stored by default?
Answer(s): B
https://help.mypurecloud.com/articles/about-call-recording/
Post your Comments and Discuss Genesys GCP-GCX exam with other Community members: