QUESTION: 9

You want each group to have a place where they can upload, organize, and share documents and files. Which setting would you click to configure this behavior?

Workspaces
People
Queues
Groups

Answer(s): B

Reference:

https://help.mypurecloud.com/articles/about-sharing-files/

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QUESTION: 10

What is the maximum file size that a user can upload into Genesys Cloud Documents?

10 MB
100 MB
2 GB
No Limit

Answer(s): C

Reference:

https://help.mypurecloud.com/faqs/can-upload/

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QUESTION: 11

When you configure to place a call outside the contact center, is it possible for you to assign a default country code?

Yes
No

Answer(s): A

Reference:

https://help.mypurecloud.com/articles/configure-country-codes/

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QUESTION: 12

If you want all your Edges in an Edge group to use the same WebRTC phone trunk, where should you configure that?

In the Edges configuration Network Interfaces tab, select Use the following trunks under the Phone Trunks section.
In the Edges configuration Network Interfaces tab, select Use the following trunks under the External Trunks section.
In the Edge Groups configuration Network Interfaces tab, select Inherit from Edge Group under the Phone Trunks section
In the Edges configuration Network Interfaces tab, under the Phone Trunks section, select Inherit from Edge Group and then select WebRTC phone trunk for the respective Edge group.

Answer(s): A

Reference:

https://help.mypurecloud.com/articles/create-edge-group-phone-trunk/

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Free Genesys Cloud Certified Professional - Implementation Exam Braindumps (page: 4)

QUESTION: 9

Reference:

QUESTION: 10

Reference:

QUESTION: 11

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QUESTION: 12

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