Palo Alto Networks

HDI HD0-200 Exam
HD0-200 HDI Qualified Help Desk Senior Analyst (Page 3 )

Updated On: 30-Jan-2026

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QUESTION: 79

Where would you typically use the decision tree process to analyse the likely cause of a problem?
(Choose 1)

Deductive reasoning.
Creative thinking.
Critical thinking.
Inductive reasoning.

Answer(s): A

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QUESTION: 78

Which three actions should be taken when implementing a change? (Choose three)

Designing a change around existing staff capabilities.
Testing the change in a controlled environment.
Identification of potential risks.
Seeking buy-in from stakeholders.

Answer(s): B,C,D

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QUESTION: 77

What are two disadvantages of self-help technology? (Choose two)

There can be a loss of personalised service.
It requires regular maintenance.
It does not fully utilise support resources.
It decreases customer dependency on the help desk.

Answer(s): A,B

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QUESTION: 76

What is the first step of the incident management process? (Choose 1)

Drive problem acceptance.
Receive customer request.
Communicate completion.
Acknowledge and set expectations.

Answer(s): B

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QUESTION: 75

A customer calls and cannot print anything. The help desk does not know if the cause of the problem is at the desktop, printer, or network. Which is the best question to ask? (Choose 1)

What application are you trying to print from?
Can anyone else print to the printer?
Is your printer LAN connected?
Is your printer networked?

Answer(s): B

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gm Commented on July 25, 2025
Question 48 - ? They roll up and release approximately monthly, but customers can request early release application. - While behavior changes are bundled monthly, releases themselves are weekly. Early access is available for Enterprise Edition and higher, but this applies to weekly releases, not monthly rollups. ? A customer is assigned a 30-minute window during which the system will be unavailable and upgraded. - Snowflake upgrades are seamless and do not involve downtime. Customers are not assigned maintenance windows.
SINGAPORE

gm Commented on July 25, 2025
Question 42 - Explaining why not others ? Snowflake tables are the physical instantiation of data: This is misleading because Snowflake abstracts physical storage from users. ? Clustering keys are required for optimal performance: Clustering keys are optional and used for very large tables to improve query performance, but not required. ? Snowflake tables are owned by a user: Tables are owned by roles, not individual users, as part of Snowflake's role-based access control (RBAC) model.
SINGAPORE

MK Commented on July 25, 2025
excellent website for preparing for the ms 900 exam
UNITED STATES

gm Commented on July 25, 2025
Question 37: Explaination - Here are the three correct statements about Snowflake data loading: ? VARIANT "null" values are not the same as SQL NULL values In Snowflake, the string "null" stored in a VARIANT column is treated as a string, not as a SQL NULL. This distinction is important when querying or transforming semi-structured data like JSON. ? It is recommended to validate the data before loading into the Snowflake target table Validating data helps ensure integrity, prevents errors during loading, and avoids polluting production tables with bad or malformed data. ? It is recommended to use staging tables to manage MERGE statements Staging tables allow for cleaner, more controlled data transformations and help manage complex MERGE operations efficiently. ? It is recommended to do frequent, single row DMLs This is not recommended. Snowflake is optimized for bulk operations. Frequent single-row DMLs (INSERT, UPDATE, DELETE) can be inefficient and costly.
SINGAPORE

gm Commented on July 25, 2025
True or False: A third-party tool that supports standard JDBC or ODBC but has no Snowflake-specific driver will be unable to connect to Snowflake. Answer should be False because Snowflake provides standard JDBC and ODBC drivers that allow connections from tools supporting these standards
SINGAPORE

gm Commented on July 25, 2025
Helpful questions
SINGAPORE

Ankitha Commented on July 25, 2025
Its very useful
UNITED STATES

ADB Commented on July 25, 2025
very relevant questions providing accurate answers which helps in certification preparation
INDIA

Ricardo Nelumba Commented on July 25, 2025
On question 49, answer B makes more sense because Athena requires files to be in queryable formats (e.g., CSV/JSON), not audio/text transcripts. Glacier Select has high latency (hours).
Anonymous

Nayeh Commented on July 25, 2025
Anyone passed exam recently? shade a light on questions asked from here
Anonymous

ADB Commented on July 25, 2025
this questions provides contextual insights for exam preparations
INDIA

cc Commented on July 25, 2025
nice questions
JAPAN

cuuns Commented on July 25, 2025
good questioins
JAPAN

harry Commented on July 25, 2025
great content
JAPAN

BV Commented on July 25, 2025
The answer to question 34 is incorrect. It should be: ALTER TABLE ... ADD CONSTRAINT ... PRIMARY KEY NONCLUSTERED NOT ENFORCED Fabric does not support clustered index primary keys and does not support enforcing constraints.
CANADA

Maarten Commented on July 25, 2025
Looking good
NETHERLANDS

Riya Commented on July 25, 2025
Very helpful
Anonymous

Riya Commented on July 25, 2025
Very good and helpful
Anonymous

ghostdog248 Commented on July 25, 2025
Wish you all the best
Anonymous

AL Commented on July 25, 2025
Good content
SPAIN

Abhijeet Commented on July 25, 2025
Good questions
Anonymous

Lucky Commented on July 25, 2025
I'm currently preparing for the CompTIA 220-1101 exam and finding the mix of hardware, networking, and mobile device topics both challenging and exciting. I've been using practice tests and flashcards to reinforce my learning. For those who’ve already taken the exam — any tips on which sections are most heavily tested or common pitfalls to watch out for? Would love to hear how others are preparing too!
Anonymous

Shengavit Commented on July 25, 2025
Thank you for this resource! It was very helpful and played a big role in helping me reach my goal. Great work!
ARMENIA

Shengo Commented on July 25, 2025
Very useful !
ARMENIA

Arjith Commented on July 25, 2025
Really great content. very helpful
INDIA

Aldo - Philippines Commented on July 25, 2025
Very helpful questionnaires in preparing for my exam.
UNITED STATES

BV Commented on July 24, 2025
The answer to question 36 is "Yes" (A). The current answer is wrong, as well as the explanation (not specifying the order explicitly does not invalidate the solution).
CANADA

MAGICBUNNIEZ Commented on July 24, 2025
To mitigate the risk of sensitive data exfiltration after a data classification initiative, the most effective solution among the given options is: DLP (Data Loss Prevention) Why DLP? DLP solutions are specifically designed to detect and prevent unauthorized transfers or exfiltration of sensitive data. They can monitor, classify, and block sensitive data (e.g., PII, financial records, intellectual property) from being emailed, uploaded, or copied outside the organization. DLP enforces policies based on data classification, ensuring compliance with regulations like GDPR, HIPAA, or PCI DSS. Other Options (Less Relevant for Data Exfiltration Mitigation): XDR (Extended Detection and Response) – Focuses on threat detection and response, not necessarily preventing data exfiltration directly. SPF (Sender Policy Framework) – Helps prevent email spoofing but does not stop data leaks. DMARC (Domain-based Message Authentication, Reporting & Conformance) – Improves email authentication but d
UNITED STATES

Robo Commented on July 24, 2025
have heard great things, hope i pass :)
Anonymous

Jbits Commented on July 24, 2025
Q 198. Correct Answer: B/C/F
UNITED STATES

Culo Commented on July 24, 2025
so far very helpful
EUROPEAN UNION