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Hitachi CHHE Exam Questions
Certified Hospitality Housekeeping Executive (Page 3 )

Updated On: 21-Feb-2026
Page 3 of 29
PDF with 137 Questions

Which of the following hotel departments is not a front-of-the-house area?

  1. housekeeping department
  2. front office department
  3. hotel-operated gift shop
  4. food and beverage service department
  5. The answer is not available.

Answer(s): E



Which of the following reports would an executive housekeeper use to determine the number of check-out rooms that need to be cleaned?

  1. room status discrepancy report
  2. occupancy report
  3. sales booking report
  4. scheduled maintenance report
  5. The answer is not available.

Answer(s): E



Housekeeping's physical check of rooms at 2 P.M. reveals that room 201 is occupieD However, the front office lists the room as vacant and ready for sale. This situation is best described as:

  1. a late check-out.
  2. a due out.
  3. a room status discrepancy.
  4. a sleeper.
  5. The answer is not available.

Answer(s): E



On February 1, a guest checks into room 233 and reserves the room for the next three nights. On February 2, the occupancy report from the front desk would list the status of room 233 as:

  1. DNCO (did not check out).
  2. a late check-out.
  3. a sleeper.
  4. a stayover.
  5. The answer is not available.

Answer(s): E



Which of the following maintenance activities is likely to be performed by the housekeeping staff?

  1. emergency maintenance
  2. scheduled maintenance
  3. equipment repairs
  4. routine maintenance
  5. The answer is not available.

Answer(s): E






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