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Hitachi CHHE Exam
Certified Hospitality Housekeeping Executive (Page 3 )

Updated On: 30-Jan-2026
Page 3 of 29
PDF with 137 Questions

Which of the following statements about cleaning responsibilities in relation to banquet and meeting rooms is false?

  1. The dining room staff is generally responsible for cleaning banquet and meeting rooms.
  2. When cleaning furnishings, special attention should be given to removing food particles
    and stains from upholstered surfaces.
  3. All meeting rooms should be cleaned immediately after a function.
  4. Outside contractors are sometimes used to clean ornate banquet room fixtures such as chandeliers.
  5. The answer is not available.

Answer(s): E



Which of the following is not the responsibility of the housekeeping department in relation to hotel exercise rooms?

  1. cleaning shower and locker areas
  2. inspecting the general condition of exercise equipment
  3. reporting suspected malfunctions of exercise equipment
  4. maintaining the proper function of exercise equipment
  5. The answer is not available.

Answer(s): E



Which of the following statements about housekeeping's cleaning responsibilities is true?

  1. Throughout the hotel industry, guestroom cleaning procedures are more standardized than public-area cleaning procedures.
  2. When cleaning the front desk area, attendants will often have occasion to move papers and unplug equipment.
  3. The best time to thoroughly clean the surfaces and tracks of hotel entrance doors is early afternoon.
  4. Corridor floors should be vacuumed once a week.
  5. The answer is not available.

Answer(s): E



The frequency of cleaning hotel entrances largely depends on:

  1. weather conditions.
  2. availability of staff.
  3. the type of floor covering.
  4. the use of floor mats.
  5. The answer is not available.

Answer(s): E



Tasks involving thorough cleaning of a hotel lobby are generally performed between the hours of:

  1. 9:00 A M. and 11:00 A M.
  2. 1:00 P.M. and 3:00 P.M.
  3. 7:00 P.M. and 9:00 P.M.
  4. 10:30 P.M. and 7:00 A M.
  5. The answer is not available.

Answer(s): E



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