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Free HP2-H01 Exam Braindumps (page: 13)

Page 12 of 37
PDF with 146 Questions

A customer has installed a NIC. but it has no network connectivity.
What is the first step in resolving this issue?

  1. Replace the network card.
  2. Reseat the network card.
  3. Run the ipconfig utility.
  4. Check the network card IRQ.

Answer(s): D



An HP desktop computer with an external hard drive attached is unable to boot to the internal hard drive after restart.
What must you do to boot the computer to the internal drive?

  1. Set the internal hard drive setting to master.
  2. Enable USB legacy support.
  3. Set the external hard drive setting to slave.
  4. Change the boot order.

Answer(s): D



What should you do if you find missing keys on a customer's keyboard?

  1. Replace the keyboard under warranty.
  2. Order the missing keys.
  3. Explain that replacing the keys is not covered under warranty.
  4. Run the HP Insight Diagnostics tool.

Answer(s): C



What should be the first step in troubleshooting a component that is not recognized by the system?

  1. Exchange the component with a "known good" component.
  2. Reseat the component.
  3. Reinstall all drivers related to this component.
  4. Remove the component from the system.

Answer(s): A






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