You are helping an onsite network technician bring up an Aruba 9004 gateway with ZTP for a branch office The technician was to plug in any port for the ZTP process to start Thirty minutes after the gateway was plugged in new users started to complain they were no longer able to get to the internet. One user who reported the issue stated their IP address is 172.16 0.81 However, the branch office network is supposed to be on 10.231 81.0/24.
What should the technician do to alleviate the issue and get the ZTP process started correctly?
- Turn off the DHCP scope on the gateway, and set DNS correctly on the gateway to reach Aruba Activate
- Move the cable on the gateway from port G0/0V1 tc port G0 0.0
- Move the cable on the gateway to G0/0/1. and add the device's MAC and Serial number in Central
- Factory default and reboot the gateway to restart the process.
Answer(s): B
Explanation:
Aruba 9004 gateway supports ZTP on port G0/0/0 by default. If the gateway is connected to a different port, such as G0/0/V1, it will not be able to communicate with Aruba Activate and Aruba Central, which are required for ZTP2. Moreover, port G0/0/V1 is configured as a DHCP server by default, which can cause IP address conflicts with the existing network. Therefore, the technician should move the cable on the gateway to port G0/0/0, which will allow the gateway to obtain an IP address from the network DHCP server and start the ZTP process. The other options are not correct because they will not solve the issue or enable ZTP. For example, option D will not work because factory defaulting and rebooting the gateway will not change the port configuration or behavior.
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