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HRCI PHR Exam
Professional in Human Resources (Page 2 )

Updated On: 11-Jan-2026
Page 2 of 34
PDF with 383 Questions

During the organization of a union, it's possible that the union will gain recognition from the management. The management is then obliged to give the NLRB a list of employees who are eligible to vote in the unionization election. What is the name of the list of such employees called?

  1. Constituent List
  2. Union prospectus List
  3. Excelsior List
  4. Candidate List

Answer(s): C

Explanation:

The list of employees who are eligible to vote in the union election, is called the Excelsior List. It's so called, based on the outcome of the lawsuit Excelsior Underwear, Inc. v. NLRB in 1996. Answer option D is incorrect. The list is called the Excelsior List, not the candidate list. Answer option A is incorrect. The list is called the Excelsior List, not the constituent list. Answer option B is incorrect. The list is called the Excelsior List, not the union prospectus list.



Management and union representatives are working through a collective bargaining agreement. What term is used in this process to describe arbitration that is used to resolve conflicts around contract language in the collective bargaining agreement?

  1. Decisions
  2. Permanent arbitration
  3. Interest arbitration
  4. Ad hoc arbitration

Answer(s): C

Explanation:

When there is arbitration between management and the union regarding contract language, it is commonly referred to as interest arbitration. Answer option A is incorrect. Decisions describe the resolution of grievances based on the interpretation of the contract. Answer option D is incorrect. Ad hoc arbitration isn't technically a term associated with contract language. Ad hoc arbitrators, however, is. Ad hoc arbitrators describe the ability of either management or union to be forced to use an arbitrator which they're not happy with. Answer option B is incorrect. Permanent arbitration isn't technically a term associated with contract language. Permanent arbitrators, however, are. Permanent arbitrators describer an arbitrator that stays with the party (management or union) for the duration of the contract.



Your organization is likely to be purchased by a competitor. The Management has asked you, in confidence, to complete environmental scanning to determine the effects of the purchase on your organization's culture, customers, and employees. What is environmental scanning?

  1. Environmental scanning is a review of the opportunities and threats that a condition may have on an organization.
  2. Environmental scanning is the process of assessing the effects of an organization change on both macro and micro elements in an organization.
  3. Environmental scanning is a review of the cultural achievability of a new project, organizationalchange, or market influence on at least three factors in an organization.
  4. Environmental scanning is an internal review of an external catalyst.

Answer(s): A

Explanation:

Environmental scanning requires the HR Professional to review the opportunities and threats that a condition can have on an organization. In this instance the environmental scan is to consider the effects of the organization's sale on employee's, culture, and customers. Answer option C is incorrect. This is not a good definition of environmental scanning because the number of factors to be considered or the cultural achievability of a change are not required. Answer option D is incorrect. The change need not come from an external source - it could be an internal policy, shift in leadership, or other internal catalyst. Answer option B is incorrect. This isn't a valid definition of environmental scanning as this answer doesn't consider opportunities or threats that can affect the macro and micro elements in the organization.



As an HR Professional you should be familiar with the terminology, practices, and rules governing union-based strikes. An organization utilizes union labor and non-union labor in their operations. The union goes on a strike; so the organization shifts work to the non-union labor to offset the effects of the strike. If the union labor decides to picket the operations of the non-union labor, what term is assigned to this process?

  1. Double Breasting Picketing
  2. Common situs picketing
  3. Wildcat strikes
  4. Sympathy strike

Answer(s): A

Explanation:

When a union is on a strike and the organization shifts work to non-union operations, the union can picket the non-union operations. This is called a double breasting picket. Answer option D is incorrect. A sympathy strike occurs when non-striking workers don't cross the picket line of striking workers.
Answer option B is incorrect. The common situs picketing happens when members of a picketing labor union picket a workplace in which multiple employers work. This could include employers who the picketers don't have a disagreement with.
Answer option C is incorrect. A wildcat strike is when a collective bargaining agreement restricts strikes, but workers strike anyway.



Which of the following is a process that occurs due to mergers, outsourcing or changing business needs?

  1. Involuntary exit
  2. Plant closing
  3. Voluntarily exit
  4. Outplacement

Answer(s): A

Explanation:

An involuntary exit is a process that occurs due to mergers, outsourcing or changing business needs. It also occurs due to terminations for cause, such as performance problems, etc. Answer option B is incorrect. Plant closing is act of shutting down operation of a plant. Answer option C is incorrect. In the voluntarily exit, employees leave the organization by either resigning or retiring.
Answer option A is incorrect. Outplacement is a term used to describe efforts made by a downsizing company to help former employees through the transition to new jobs and help them re-orientate to the job market.



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